Neocrete – Privacy Policy

1. Introduction

Neocrete Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website [www.neocrete.com] or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:This Privacy Policy explains how we collect, use, store, and share information when you visit our website [www.neocrete.com] or engage with our services.

a. Information you provide to us directly

• Name, email address, phone number, and company details (e.g. through contact forms or email enquiries).

• Any other information you choose to provide when communicating with us. • Any other information you choose to provide when communicating with us.

b. Information collected automatically

When you visit our website, we may collect:

• Cookies and similar technologies (see Section 7).

• Pages visited, time spent on pages, and referring websites.

• Your IP address, browser type, and device information.

c. Information from third parties

We may receive information from trusted partners or service providers, such as analytics or hosting services, to help us improve our website and communication.

3. How We Use Your Informationon We Collect

We use your personal information to:

a. Information you provide to us directly

• Respond to your enquiries and provide requested information.

• Improve our website, products, and services.

• Send relevant updates, if you have opted in to receive them.

• Meet legal, regulatory, or contractual obligations.

We will not sell or rent your personal data to third parties.

4. Sharing Your Information

We may share your information with:

a. Information you provide to us directly

• Trusted third-party service providers (e.g. website hosting, analytics, email delivery) who help us operate our business.

• Legal or regulatory authorities, if required by law.

All third-party providers are required to keep your data secure and use it only for the purposes we specify.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Data is stored securely using reputable hosting and cloud services.

While we use modern security measures, no online transmission or storage system is completely secure. You share information at your own risk.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you.

• Request correction of any inaccurate or incomplete information.

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
We encourage you to review the privacy policies of any external sites you visit.

8. Retention of Information

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.
The latest version will always be available on this page with the effective date updated.

10. Contact Us

For questions, access requests, or complaints, please contact:

Neocrete Limited

Email: info@neocrete.com

Address: 40 Kenwyn Street, Parnell, Auckland, 1052, New Zealand